Privacy Policy

KARNI CARGO SERVICE Private Limited (“KARNI CARGO SERVICE”) understands the importance of protecting the privacy of users of the KARNI CARGO SERVICE website www.EDRCourier.com. The information collected on the KARNI CARGO SERVICE website is used to market and improve the services of KARNI CARGO SERVICE and its subsidiaries’, to improve the content and services on the KARNI CARGO SERVICE web site and make it easier to use and more appropriate to individual users and to contact its users with updates to the web site or for other marketing purposes. KARNI CARGO SERVICE may use this information, with the users’ permission, for the above purposes.

KARNI CARGO SERVICE never shares any information obtained on or from the KARNI CARGO SERVICE website with any other organization, and will not do so in future, unless required by law. KARNI CARGO SERVICE will not sell information obtained through the KARNI CARGO SERVICE website to any party or parties.

Certain areas of the KARNI CARGO SERVICE website, including but not limited to the sections on ‘Tracking’, ‘Service Guide’, ‘Franchisee’, ‘Corporate Solutions’, ‘Careers’ and ‘eSolutions’ require registration or a password for access. Information obtained from registered users of these areas may also be used for KARNI CARGO SERVICE’s marketing purposes, and cookies may be used in those and other areas, as is described in this privacy policy. Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas, including, but not necessarily limited to the ‘Tracking’ section on the KARNI CARGO SERVICE website. In addition, visitors to the KARNI CARGO SERVICE website may choose to register for a KARNI CARGO SERVICE website username and password to simplify access to some interactive features on the KARNI CARGO SERVICE website. Log file data and other information gathered from registered users of the KARNI CARGO SERVICE website are used to improve the customer experience of the users of the KARNI CARGO SERVICE website.

The KARNI CARGO SERVICE website login currently provides users with access to Tracking, Location Finder, Price and Time Finder, Create Shipment and Request Pickup. In the future, KARNI CARGO SERVICE may add other features to those accessed through the KARNI CARGO SERVICE website Login.

Please also see the KARNI CARGO SERVICE ‘Conditions of Carriage’ for terms of carriage, limitations of liability, and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with the services of KARNI CARGO SERVICE.

Certain shipment data will be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: shipper name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.

For more information on this Privacy Policy, please refer to the detailed section on the privacy policy below.

1. Information collected about visitors to the KARNI CARGO SERVICE web site:
The KARNI CARGO SERVICE web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to the KARNI CARGO SERVICE website), type of Internet browser, and visitor’s IP address.

2. Personal Information collected on the KARNI CARGO SERVICE website:
Several areas of the KARNI CARGO SERVICE website ask for personal information. They include the username registration, features of managing the user account of the users and registration pages for various online services offered by KARNI CARGO SERVICE on the KARNI CARGO SERVICE website. This list may be expanded without notice. In the event that it is expanded, additional information may be required. In these areas, the user’s name, address, email address, billing information, and business profile are requested. This information is collected to help us further develop KARNI CARGO SERVICE’s services, to provide users access to various KARNI CARGO SERVICE’s internet-based information and product services, and to bill users for those services if users elect to use them.

3. Manner of use of the user information collected on the KARNI CARGO SERVICE website
The information collected through the KARNI CARGO SERVICE website site helps KARNI CARGO SERVICE identify the type of web site content the customers value most. KARNI CARGO SERVICE uses this information to market and improve the KARNI CARGO SERVICE website and its services. KARNI CARGO SERVICE also use this information to send you email notifications about updates to the KARNI CARGO SERVICE website, and to contact the users by other means for marketing and other purposes. KARNI CARGO SERVICE’s policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of KARNI CARGO SERVICE and its subsidiaries (unless required by law); provided, however, in some cases KARNI CARGO SERVICE may use suppliers to assist KARNI CARGO SERVICE in collecting, using or otherwise processing for KARNI CARGO SERVICE’s benefit the information obtained through the KARNI CARGO SERVICE website. KARNI CARGO SERVICE’s practice requires its suppliers to conduct such activities consistent with this policy and KARNI CARGO SERVICE’s requirements of maintaining privacy of KARNI CARGO SERVICE’s customers.

4. Use of third party links on the KARNI CARGO SERVICE website
Parts of the KARNI CARGO SERVICE website consist of products and services hosted by subsidiaries and third-party businesses. When users leave the KARNI CARGO SERVICE website to visit one of these sites, the only information transferred to the third-party is the fact that the user came from the KARNI CARGO SERVICE website.

This practice allows the third-party to monitor their web site traffic, but does not provide them with any information about the users of the KARNI CARGO SERVICE website. KARNI CARGO SERVICE is not responsible or liable for the independent privacy policies of third-party sites. Users are advised to consult the privacy policies at those third party websites to determine how the user’s information may be used.

5. Cookies, their functionality on the KARNI CARGO SERVICE website, how to remove them from the user’s hard drive:
A cookie is a series of data characters that, when programmed into a web site, is placed by the web server into the browser’s application folder on the user’s computer. Once placed onto the user’s computer, the cookie will allow the web site to “recognize” you as a unique user of the website.

Cookies help KARNI CARGO SERVICE with the capability to personalize information for certain segments of its customer base. They are also are used to allow KARNI CARGO SERVICE the opportunity to associate individual customers with their information profiles. For example, through the use of cookies, the KARNI CARGO SERVICE website username can “remember and auto fill” your user ID when users login their KARNI CARGO SERVICE website Login username on the KARNI CARGO SERVICE website from their computer.

Cookies can be removed from a user’s hard drive. Also, depending on what type of web browser and what browser version the user of the KARNI CARGO SERVICE website is using, users may be able to change the properties on their cookie file so that cookies are not used or saved. Please check with the browser provider for more information on removing cookies.

SECURITY ALERT- SPAM MAILS

Fraudulent Email Alert:



You may be receiving reports of fraudulent emails with the subject lines “Shipping Conformation,” “Verify Info,” Promotion gifts and cheques” “Some important information is missing” and “Please fulfill the documents attached to verify your identity.” The fraudulent email may have an attached file that may contain a virus or other malware.

If you receive a message matching this description below, do not open the email or click on the attachment. Delete the email immediately or forward it to the corporate IT team & Vigilance team.

KARNI CARGO SERVICE does not request, via unsolicited mail or e-mail, payment or personal information in return for goods in transit or in KARNI CARGO SERVICE custody. If the fraudulent e-mail resulted in financial loss you should contact your banking institution immediately through the appropriate channels. KARNI CARGO SERVICE is not responsible for any charges or costs incurred as a result of unauthorized or fraudulent activity that abuses the KARNI CARGO SERVICE name, service marks and logos.